- Omnichannel capabilities that cut across numerous customer interaction channel
- Orchestration of customer journey with behavioral triggers
- Customer identity creation with advanced algorithms
- Real-time analytics on an interactive dashboard
First Hive – The Smart Cross-Channel Marketing Platform You NeedÂ
Any marketer worth his salt will agree that the customer is king when it comes to marketing. Your customers also determine the marketing strategies you implement for your business. However, it will be quite hard to market to a customer that you do not know.
It is for this reason that you need First Hive, a smart cross-channel marketing platform that helps you identify your customers. The platform integrates across all various sources to acquire data for the identification, tracking, and engagement of customers. Learn more about how it works in this review.
How Does First Hive Work?
First Hive is a platform that enables you to manage all your customer interactions and transactions in one place. The platform helps you acquire data from various touchpoints, identify your customers, engage your customers, and optimize your marketing strategies with machine learning-based predictions.
You can get a higher return on investments as you spend less by using one strategy across channels instead of creating channel-specific strategies. You also get to implement a more appropriate approach with the comprehensive view of your customer base that First Hive offers.
Are you interested in knowing how this interface can help you know more about your customers and provide better service to your profit? Let’s take a look into the features of First Hive.
What are the Features of First Hive?
There are four major features that First Hive provides to marketers for customer engagement. These features are:
Data Aggregation. First Hive allows you to collect data from several customer touchpoints, both digital and offline. It aggregates data from SMS, voice, email, social media platforms, PoS, CRMs, QR codes, ERPs, and custom data sources. You can also group this data according to the information you need.
Customer Identification. With the use of First Hive’s patent-pending unification algorithms, you can build unique customer identities. You can use the interface to group the created identities into intelligent cohorts. This identification will help you understand your customers from across several platforms better.
Customer Journey Orchestration. First Hive enables you to manage your campaigns on numerous channels in one place. The platform has advanced orchestration capabilities that will allow you to trigger action in one channel due to customer behavior in another channel.
This capability enables marketers to link channels, leading to a smarter, more relevant customer engagement system. You can integrate this orchestration feature with other engagement tools you use or use it from the interface.
Real-time Analytics and Recommendations. First Hive has a prediction engine and machine learning algorithms that make helpful recommendations to customers that help drive ROI. You also get real-time analytics on the performance of your brand across various channels. All this information is presented on a visible, comprehensive dashboard.
From the features above, it is clear that First Hive is a must-have for any marketer with the brand’s customers in mind. The software is also super affordable, especially when you use our First Hive discount coupons and codes.
Do you want to know more about why this platform is worth a trial? Check out the benefits below.
What are the Benefits of First Hive?
First Hive is an intelligent system that helps you channel your efforts aright towards your customers. The incredible advantage is that this platform is affordable. Our sweet First Hive discount deals also get you 10% off the price.
Some other benefits you get from choosing this platform for your marketing strategies are:
- Higher marketing ROI as a result of the predictive engine
- Customer identification for accurate strategy formation
- The omnichannel capability that enables cross-channel campaigns
- Helpful resources that guide users to successful marketing
- Reliable platform trusted by marketers in over 64Â countries
- A demo that helps you see how the interface works
- Expert support during business hours
First Hive has all you need for successful marketing automation. Learn more about how to use the platform below.
How to Use First Hive:
First Hive is easy to use for your marketing purposes. With the machine learning algorithms, you can set it up to automate your marketing processes. Here are the necessary steps you should take to effective use First Hive :
Step 1: Subscribe to the platform after requesting a demo.
Step 2: Set up the data aggregation process from all your customer interaction channels.
Step 3: Identify your customer base and group them into cohorts
Step 4: Use First Hive orchestration to guide your customer’s journey across several platforms.
Step 5: Check your marketing efforts against real-time analytics and follow recommendations.